MoD’s DOT introduces QR codes on field rations to collect feedback from service members
From now on, service members can leave feedback on field rations by scanning the QR code printed on the packaging of DPNP (daily field ration pack) and DPNP-P (enhanced daily field ration pack) individual field ration packs. This tool is part of the Ministry of Defence of Ukraine’s State Operator for Non-Lethal Acquisition (DOT) strategy, which focuses on continuously improving the supply system based on service members' real experiences.
Starting in October 2025, the inclusion of a QR code on the packaging will be mandatory for all field ration manufacturers. Through the survey, information is collected on the level of satisfaction with field rations — covering specific dishes, packaging, and overall impressions. The survey form includes both closed-ended questions for rating and open-ended ones that allow service members to describe what they dislike and what changes they would like to see.
The analysis of collected data will help identify the main requests of service members — in particular, those related to taste, packaging convenience, and the balance of meals within ration packs. These insights will be used to support decision-making aimed at improving field rations.
Field rations featuring QR codes are already being supplied to military units. The first stage of data collection and processing is currently underway, so all service members who have already received field rations with QR codes are encouraged to participate in the survey.