How to pay a fine through Reserve+ app: Clarification from Ministry of Defence

In early July, a new service was launched in the Reserve+ mobile application, enabling users to pay fines for failure to update their data on time. Since then, the functionality has been expanded, and it is now possible to pay fines in this way for nine categories of violations of military registration rules.

The Ministry of Defence provides an explanation of how the service operates and responds to the most frequently asked questions.

For which violations can users pay fines in the Reserve+ app?

Currently, the app allows you to pay a fine if you:

• failed to report to the Territorial Recruitment and Social Support Center (enlistment office) upon receiving a call-up notice;
• failed to undergo military registration upon reaching 25 years of age;
• failed to undergo military registration upon change of address;
• failed to undergo military registration after release from a penal institution;
• failed to undergo military registration as an internally displaced person (IDP) at the place of your stay;
• failed to undergo military registration at the registered place of residence, employment, or study;
• failed to provide property (buildings, structures, transport vehicles) in the course of mobilization;
• failed to undergo or refused to undergo an examination by the Military Medical Commission (MMC).

A paid fine settles only the specific violation for which it was imposed.

How does the fine payment algorithm operate?

1. Download the Reserve+ app from the App Store (iOS/Apple devices) or Google Play (Android).

2. Log in to the app, go to the ‘Online Fines’ section, and submit a statement admitting the violation.

3. Within three days, the enlistment office shall review the statement and issue a resolution on the violation. After that, the option is available to pay a fine of UAH 8,500, which represents 50% of the full amount. Payment shall be made within 20 days.

If payment is not made in due time, the entire fine of UAH 17,000 becomes due. Failure to pay within the subsequent 20 days results in the fine being doubled to UAH 34,000.

Once payment is completed, the red warning banner about the violation disappears in the app. The whole process typically takes approximately four days. To view your current status, update your military document in the Reserve+ app after paying the fine.

It should be emphasized that the obligation to comply with the requirements of military registration remains in force. Accordingly, call-up notices may continue to be served. Systematic disregard of call-up notices constitutes grounds for criminal liability and other legal restrictions.

Which call-up notices are considered duly served?

A call-up notice is deemed to have been duly served if it was sent by registered mail or handed to the individual in person. A record of this is entered into the Register of Conscripts, Persons Liable for Military Service, and Reservists.

Failure to report on time does not exempt a person from the obligation to report to the enlistment office. Regardless of the date of receipt of a call-up notice, you are obliged to comply with its requirements.

I did not receive a call-up notice, but I have a violation in Reserve+ for failing to report. What should I do?

You must provide evidence that the call-up notice was indeed not delivered to you. For example, a certificate from the post office confirming the absence of the call-up notice or a notification of failed delivery. With such proof, you may apply to the enlistment office, and the violation will be removed.

However, if the call-up notice was duly delivered to the post office but you were unaware of it, this does not exempt you from fulfilling your obligations.

If I pay the fine, will the violation be deemed settled?

Yes, this will be reflected in Reserve+. The violation record and the red warning banner will disappear. However, if the fine is not paid, the red banner will continue to be displayed in Reserve+.

Will call-up notices cease to be issued after I pay the fine?

Payment of the fine settles only the specific violation for which it was imposed and removes the red warning banner. However, this does not exempt you from the obligation to comply with military registration requirements. Accordingly, call-up notices may continue to be served.

If a person has been duly served with a call-up notice, either by mail or in person, they may be deemed to have been duly warned by the head of the enlistment office of the consequences of failure to report, as set forth in Articles 210 and 210-1 of the Code of Ukraine on Administrative Offenses, as well as Articles 336 and 337 of the Criminal Code of Ukraine.

Systematic disregard of call-up notices constitutes grounds for criminal liability and other legal restrictions.

I received a call-up notice, but for a valid reason, I was unable to report to the enlistment office on time. Will a red warning banner be displayed in the application?

Under the law, natural disasters, illness, the death of a relative, or combat operations are deemed valid reasons. You have three days from the date you were required to report under the call-up notice to notify the enlistment office of your non-attendance, and seven days in total to report. In such cases, the matter of removing the red warning banner will be reviewed by the enlistment office on an individual basis.

What are the consequences of ignoring a mobilization order (combat call-up notice) and failing to pay the fine?

Ignoring a combat call-up notice is regarded as draft evasion during mobilization. This entails criminal liability, rather than administrative liability, as stipulated in Article 336 of the Criminal Code of Ukraine, which is punishable by imprisonment for a term of three to five years.

I underwent military registration as an internally displaced person (IDP), following a change of residence or upon release from a penal institution. However, this information is not reflected in Reserve+, and I was issued a fine. What should I do? 

The most likely reason is that the enlistment office operator did not have time to enter your status into the Register of Conscripts, Persons Liable for Military Service, and Reservists. This may be due to a heavy workload. It is recommended that you contact your enlistment office, explain the situation, and request that the error be rectified.

I refused to undergo a medical examination by the Military Medical Commission (MMC) because I did not have documents with me confirming my health condition or illness. Will a fine be imposed?

Undergoing examination by the Military Medical Commission (MMC) is a mandatory requirement for individuals liable for military service. This requirement is set forth in the Laws of Ukraine ‘On Preparation and Implementation of Mobilization’ and ‘On Military Duty and Military Service.’

During the examination by the Military Medical Commission (MMC), an individual is entitled to provide their medical documents. At the same time, MMC doctors conduct a medical examination, order tests, and verify data in the Electronic Health Care System (EHS) even if no documents are provided.

Refusal to undergo an MMC examination constitutes a violation of military registration rules and may entail a fine under Articles 210 and 210-1 of the Code of Ukraine on Administrative Offenses (CUAO). Therefore, it is recommended to ensure beforehand that all required documents for the examination are duly entered into the Electronic Healthcare System (EHS).

What are the consequences if I fail to undergo military registration upon reaching 25 years of age?

When a citizen of Ukraine reaches the age of 25, their status changes from conscript to individual liable for military service. It is therefore required that they undergo military registration with the enlistment office. This is a mandatory procedure. Failure to do so constitutes a violation of military registration rules and may result in a fine.

In addition, the absence of a military registration document creates difficulties in daily life: for instance, without such a document, it is not possible to obtain a new passport, enter into official employment, or undertake business travel abroad. 

What occurs if I admit the offense by submitting a statement but fail to pay the fine?

If the fine remains unpaid for 40 days, the case will be passed to the State Enforcement Service. This can result in bank accounts being blocked, property or vehicles seized, and the individual being listed in the Unified Register of Debtors.

If a red warning banner appears in the application, but I have not filed a statement to pay the fine, will the case be transferred to the State Enforcement Service?

No, but in such a case, National Police officers, during a document check, will detect the violation and may forcibly deliver you to the enlistment office for the preparation of a protocol.

Can the fine be paid without using Reserve+?

Yes, it is possible to apply at the enlistment office and have the fine arranged there.

Use of the fine payment service in Reserve+ is optional. The Ministry of Defence seeks to digitize all available enlistment office services in order to eliminate queues and help citizens comply with military registration rules.

If I went to the enlistment office to arrange payment of the fine, I have a receipt, but the violation is still displayed in Reserve+. What should I do?